aaNet Support Forum

Current Outages
Ticket #    States    Start date/time    Expected close date/time    Outage desc.
9769    NAT    21-Mar-2013 04:07 (EST)    21-Mar-2013 06:30 (EST)    Outage Notification - 21-03-2013
Description:
Due to a fault there is an outage on the inter-capital link between NSW and VIC. There is performance degradation/service interruption to services. Engineers are currently looking into this issue. Kind Regards, Eftel Wholesale Network Operations www.eftelwholesale.net
Entered Date/Time: 21-Mar-2013 04:12 (EST)
Details:
Issues with an upstream providers core router is belived responsible for recent performance issues. The provider has advised that these issues should now be resolved.
Entered Date/Time: 21-Mar-2013 05:24 (EST)
Details:
There appears to be some residule routing and dns problems following the rectification of the upstream provider issue. This currently affecting VIC, WA, SA/NT and TAS Customers who may have issues browsing to some websites. This matter is currently under investigation

Scheduled Outages
Ticket #    Outage desc.    States    Start date/time    Expected close date/time
9759    530 Collins St - Quarterly Generator Load Test    VIC    23-Mar-2013 07:30 (EDT)    23-Mar-2013 11:30 (EDT)

Recent Outages
Ticket #    Type    States    Start date/time    Close date/time
9768    Fault    QLD    19-Mar-2013 04:42 (EST)    19-Mar-2013 11:54 (EST)
Description:
Due to a fault with upstream provider, there is an outage of approximately 60 minutes . There is a performance degradation/service interruption to QLD services.
Entered Date/Time: 19-Mar-2013 09:52 (EST)
Details:
The Telstra technician has attended site and rectified the issue with their NTU. Affected DSL Sessions are now starting to come back online. If your end customer is still experiencing Authentication issues, please have them power off their CPE for up to 10 minutes and power it back up.
Entered Date/Time: 19-Mar-2013 09:53 (EST)
Details:
The Telstra technician has attended site and rectified the issue with their NTU. DSL Sessions are now starting to come back online. If your end customer is still experiencing Authentication issues, please have them power off their CPE for up to 10 minutes and power it back up.
Entered Date/Time: 19-Mar-2013 09:53 (EST)
Details:
The Telstra technician has attended site and rectified the issue with their NTU. DSL Sessions are now starting to come back online. If your end customer is still experiencing Authentication issues, please have them power off their CPE for up to 10 minutes and power it back up.
Entered Date/Time: 19-Mar-2013 11:54 (EST)
Details:
Set status to: "COMPLETE"