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PostPosted: Fri Oct 07, 2011 12:36 pm 
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Posts: 14355
Location: Far outer West of Snake Valley in Vic.
Exchange/Suburb: Snake Valley
State: Vic
from Eftel: http://w3.eftel.com.au/support/helpdesk ... status.cms

Code:
Ticket #    States    Start date/time    Expected close date/time    Outage desc.
9536    VIC    07-Oct-2011 08:00 (EST)    07-Oct-2011 13:30 (EST)    Victoria: Some ADSL services offline
Description:
Due to an issue on the Telstra network, some ADSL customers in Victoria may experience authentication issues. Telstra are aware of the issue however, no ETR has been provided.
Entered Date/Time: 07-Oct-2011 11:59 (EST)
Details:

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PostPosted: Fri Oct 07, 2011 6:33 pm 
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Joined: Fri Jun 25, 2004 7:06 pm
Posts: 14355
Location: Far outer West of Snake Valley in Vic.
Exchange/Suburb: Snake Valley
State: Vic
Code:
Entered Date/Time: 07-Oct-2011 13:10 (EDT)
Details:
Telstra is working on the auth issues in Victoria. We have been advised that some customers in ACT may also be affected. At this stage no ETR has been provided.
Entered Date/Time: 07-Oct-2011 15:07 (EDT)
Details:
Set the expected close date/time to "07-Oct-2011 16:30 (EST)"


Code:
Entered Date/Time: 07-Oct-2011 15:11 (EDT)
Details:
Set title to: "VIC and ACT: Some ADSL services offline" Set States Affected to: "ACT,VIC" Changed the timezone from "EST" to "EDT" Set the start date/time to "07-Oct-2011 08:00 (EDT)" Set the expected close date/time to "08-Oct-2011 01:30 (EDT)"

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PostPosted: Sun Oct 09, 2011 12:11 pm 
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Joined: Fri Jun 25, 2004 7:06 pm
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Location: Far outer West of Snake Valley in Vic.
Exchange/Suburb: Snake Valley
State: Vic
All seems to be OK now.

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